A Facility Manager’s Window Cleaning Checklist for Multi-Tenant Properties
Before Scheduling the Visit
- Confirm which areas are included: individual tenant windows, shared lobbies, stairwells, and common area glass
- Identify any tenants who need advance notice before technicians access their space
- Note any access restrictions, security badges, elevator scheduling, or after hours requirements
- Confirm whether the visit covers interior, exterior, or both
During the Visit
- Verify the crew has a single point of contact on site or reachable by phone
- Confirm common area glass, entryways, and any street facing storefronts are prioritized appropriately
- Have a process for tenants to flag a missed spot or a scheduling conflict in real time
After the Visit
- Walk key common areas to confirm the work meets expectations before the crew leaves
- Document any pre-existing damage or seal issues that were flagged during the visit
- Keep a simple log of visit dates and scope for future reference and budgeting
A Sample Tracking Table
| Building Area | Frequency | Notes |
|---|---|---|
| Lobby and entryway glass | Monthly | High foot traffic area |
| Individual tenant windows | Quarterly | Confirm access per unit |
| Stairwell windows | Semi-annual | Lower priority, less visible |
| Storefront or street facing glass | Monthly | First impression for visitors |
Why a Single Vendor Relationship Helps
Coordinating one vendor for the whole property, rather than letting individual tenants arrange their own cleaning, keeps quality and scheduling consistent building to building. It also simplifies invoicing into one predictable line item rather than tracking multiple smaller vendor relationships.
What to Ask a Vendor Before Signing On
- Do they carry insurance that names the property or association specifically, not just general coverage?
- Can they provide a consistent point of contact for the life of the contract?
- How do they handle scheduling conflicts with individual tenants?
- What’s their process if damage occurs during a visit?
Why Documentation Matters More at Scale
With a single property, a missed detail is a minor inconvenience. Across a multi-tenant building, an undocumented issue can turn into a dispute about who’s responsible, especially around lease turnover or a tenant departure. Keeping a simple, consistent log protects everyone involved.
Ready to Book?
ClearCraft Window Cleaning works with property and facility managers across San Clemente, keeping multi-tenant buildings on one consistent schedule.