Privacy Policy

1Introduction

ClearCraft Window Cleaning (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, phone calls, emails, and quote requests. This policy explains what information we collect, how we use it, and the choices you have.

2Information We Collect

We collect information in a few different ways, depending on how you interact with us:

• Contact and quote requests. When you request a quote or contact us, we collect your name, phone number, email address, property address, and any details you share about the service you need.
• Phone and email communication. If you call, text, or email us, we retain that communication as part of our normal business records.
• Website usage data. Like most websites, we may collect basic technical information such as your browser type, device type, and pages visited, typically through standard analytics tools.

3How We Use Your Information

We use the information we collect to:

• Provide quotes, schedule appointments, and deliver window cleaning services
• Communicate with you about your service, including confirmations and follow ups
• Maintain accurate business and billing records
• Improve our website and understand how visitors use it

We do not sell your personal information to third parties.

4How We Share Information

We may share limited information with trusted service providers who help us run our business, such as scheduling software or payment processing, but only as needed to provide our services. These providers are expected to protect your information and use it only for the purpose we provide it. We may also disclose information if required by law.

5Cookies and Tracking

Our website may use cookies or similar technologies to understand how visitors use the site and to improve your browsing experience. You can adjust your browser settings to refuse cookies, though some parts of the site may not function as intended if you do.

6Security Measures

We take reasonable steps to protect the information you share with us, including limiting access to customer records to staff who need it to perform their work, and using secure tools for scheduling and payment processing. No method of storing or transmitting information online is completely secure, so we cannot guarantee absolute security, but we work to keep your information protected.

7Data Retention

We retain customer information for as long as needed to provide our services, maintain accurate business records, and comply with legal or tax obligations. If you would like your information removed from our records, contact us using the details below.

8Your Choices

You can ask us to update, correct, or delete the personal information we hold about you at any time by reaching out through the contact information below. You can also opt out of marketing communications, though we may still contact you regarding an active or scheduled service.

9California Privacy Rights

Because we operate in California, California residents may have additional rights under state privacy law, including the right to know what personal information we have collected, the right to request deletion of that information, and the right to opt out of the sale of personal information. As noted above, we do not sell personal information. To exercise any of these rights, contact us using the details below.

10Children’s Privacy

Our services and website are intended for adults. We do not knowingly collect personal information from children.

11Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. The date at the top of this page reflects the most recent update.

12Contact Us

If you have questions about this privacy policy or how your information is handled, reach out to us directly.